At Mark 8 Flowers, we strive to ensure that all our customers are satisfied with their purchases. If for any reason you are not completely satisfied with your order, we offer credit:
1. Eligibility for Refunds
Refunds are available under the following conditions:
- The product is damaged upon arrival.
- The product is not as described or is defective.
2. How to Request a credit
To request a refund, please follow these steps:
- Contact us at info@mark8flowers.com or call/text 347-506-2758 with pictures of the issue within 24 hours of receiving your order.
- Provide your order number, a description of the issue, and any relevant photos of the product (if applicable).
- Our team will review your request and provide instructions on how to return the item, if necessary.